What types of cleaning services do you offer?
We provide a range of cleaning services, including residential cleaning, commercial cleaning, end-of-lease cleaning, carpet cleaning, and window cleaning. For a complete list, please visit our services page.
How can I book a cleaning service?
For a faster booking process, please give us a call at +61 432945609. You can also fill out our online booking form on Contact-us page. Please note that email replies may take up to 24 hours due to high volumes of incoming emails.
What are your operating hours?
We are open 7 days a week. Our regular hours are Monday to Friday from 8 am to 6 pm, and weekends and public holidays from 9 am to 5 pm. We also offer same-day service when available.
Do you provide your own cleaning supplies?
Yes, we bring our own eco-friendly cleaning supplies and equipment to ensure a thorough clean. If you have specific preferences, feel free to let us know when booking.
Are your cleaners insured and background-checked?
Absolutely! All our cleaners are fully insured and undergo rigorous background checks to ensure your safety and peace of mind.
How much do your cleaning services cost?
Pricing varies based on the type of service and the size of the area to be cleaned. For a detailed quote tailored to your needs, please contact us directly.
What is your cancellation policy?
If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance to avoid any cancellation fees. We understand that plans can change!
How long will the cleaning take?
The duration of our cleaning services depends on the size of the space and the specific services requested. We can provide an estimated time frame during the booking process.
Can I request special cleaning instructions?
Yes, we encourage you to share any special instructions or preferences when you book your service. Our team will do their best to accommodate your requests.
What if I’m not satisfied with the cleaning?
We strive for your complete satisfaction with our cleaning services. If you’re not satisfied with our work, please let us know, and we will do the rework to meet your expectations. Your happiness is our priority! Please contact us within 12 hours, and we will address your concerns promptly.